Question 1

What is Mood?

Accepted Answer

Mood is Europe's music event discovery and ticketing platform. It indexes concerts, underground raves, festivals, and parties across Athens, Amsterdam, Paris, Bucharest, and more — and surfaces the ones that match your taste. You can browse events by city and genre, buy tickets directly in the app, and follow your favourite artists and venues.

Question 2

Does Mood have events in Athens?

Accepted Answer

Yes. Athens is Mood's largest market. The platform covers hundreds of events across Athens venues including clubs, concert halls, and outdoor stages — from techno and house nights to rebetiko, hip-hop, and live rock shows. You can browse Athens events at events.musicofourdesire.com or in the Mood app.

Question 3

How do recommendations work?

Accepted Answer

We blend signals like your saved artists and genres, event popularity in your city, and your past interactions in the app to rank events you'll likely enjoy. The more you use Mood (save/like/hide), the better it gets.

Question 4

Can I connect Spotify or Apple Music?

Accepted Answer

Yes. Go to Settings → Connections to link your music accounts. We'll use your favorite artists and playlists to personalize events. You can disconnect anytime.

Question 5

Where do I buy tickets?

Accepted Answer

You can buy tickets directly through Mood. Some events offer a one-click in-app checkout, while others will redirect you to the official ticketing partner. We’re continuously working to bring one-click checkout to more events.

Question 6

How do I buy tickets on Mood?

Accepted Answer

Open the event page on the Mood website or app, then tap Buy Tickets. For events with in-app checkout, select your ticket type, enter your email, and pay by card, Apple Pay, or Google Pay — your ticket is delivered instantly by email. For events handled by an external ticketing partner, Mood will redirect you to their checkout. No account is required to buy tickets.

Question 7

Do you handle refunds?

Accepted Answer

Refunds are processed by the original ticketing provider. Open your ticket receipt (or the event's ticketing page) and follow their refund policy. If you need help finding the provider, contact us.

Question 8

How do I change my city or radius?

Accepted Answer

Use the location pill on the Explore screen or go to Settings → Location. You can track multiple cities by following venues and promoters in each.

Question 9

Can I follow specific venues or artists?

Accepted Answer

Yes. Tap Follow on a venue or artist profile to get updates and higher ranking of their events in your feed.

Question 10

How do notifications work?

Accepted Answer

You can enable push notifications to stay updated about hot events and reminders.

Question 11

What data do you store?

Accepted Answer

We store your account details and app interactions needed to personalize your experience. Data is encrypted in transit and at rest. You can request export or deletion from Settings → Privacy.

Question 12

How can I suggest a venue or report wrong info?

Accepted Answer

Open the event or venue page, tap ··· and choose Suggest an edit. For urgent fixes, email support with a link to the page.

Question 13

What cities does Mood cover?

Accepted Answer

Mood currently covers Athens, Amsterdam, Paris, Bucharest, Rotterdam, Thessaloniki, Patras, Timișoara, and Cluj-Napoca. We're actively expanding — follow us to be notified when your city is added.

Question 14

Does Mood have events in Amsterdam?

Accepted Answer

Yes. Amsterdam is one of Mood's most active markets. The platform covers clubs, underground raves, and live shows across the city — including events during Amsterdam Dance Event (ADE) in October. Browse Amsterdam events at events.musicofourdesire.com/browse/location/amsterdam.

Question 15

Does Mood have events in Paris?

Accepted Answer

Yes. Mood covers Paris events including electronic music nights, live concerts, festivals, and club events. You can browse Paris events at events.musicofourdesire.com/browse/location/paris or in the Mood app.

Question 16

How do I find techno events near me?

Accepted Answer

Open the Mood app or visit the website, set your city, then tap or browse the Techno genre category. You'll see a ranked list of upcoming techno, industrial, and minimal events in your area — sorted by date and relevance to your taste.

Question 17

Can I find underground raves on Mood?

Accepted Answer

Yes. Mood specialises in underground and independent events that don't appear on mainstream platforms. Events are sourced directly from venues and promoters, so you'll find warehouse parties, after-hours events, and small-capacity club nights alongside bigger shows.

Question 18

What genres does Mood cover?

Accepted Answer

Mood covers a wide range of genres including techno, house, drum & bass, hip-hop, R&B, rock, pop, jazz, reggae, and more. Each event is tagged by genre so you can filter by exactly what you want to hear.

Question 19

Is Mood free to use?

Accepted Answer

Yes. The Mood app is free to download and use on iOS and Android. There is no subscription fee. You only pay for event tickets when you choose to buy them, and Mood does not add extra service fees on top of the ticket price for in-app checkout events.

Question 20

What payment methods does Mood accept?

Accepted Answer

Mood accepts Visa, Mastercard, American Express, Apple Pay, and Google Pay for in-app ticket purchases. Payment is processed securely through Stripe. No account is required to complete a purchase.

Question 21

How do I get my ticket after buying?

Accepted Answer

Your ticket is emailed to the address you provided at checkout, usually within seconds of payment. The email contains a QR code or PDF ticket — show it at the door. If you don't receive it within a few minutes, check your spam folder.

Getting Started

Venues & Locations

Recommendations

Tickets & Payments

Notifications

Privacy & Data